Frequently Asked Questions
Everything you need to know about your next run.
How do I find the right running shoe for my gait?
We recommend visiting our local store for a professional gait analysis. If shopping online, check our 'Shoe Finder' guide which categorizes models by neutral, stability, and motion control features.
What is your return policy for worn footwear?
We offer a 30-day 'Run Guaranteed' policy. If you aren't satisfied with your shoes after a few runs, you can return them for a full refund or exchange, provided they aren't excessively damaged.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited 2-day shipping is available at checkout for those who need their gear before race day.
Do you offer international shipping?
Yes, Renegade Running ships to over 50 countries. International rates and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.
Do you offer group discounts for running clubs?
Absolutely. We support the community. Please contact our support team with your club's details to receive a unique discount code for your members.